Thank you for shopping at Paras Cloth House. This Delivery Information page explains how we process, ship, and deliver your orders placed on: https://parasclothhouse.in/
1. Shipping Locations
We deliver authentic ladies suit collections and ethnic boutique designs across:
- All states and union territories in India
- All cities, towns, and villages serviced by our courier partners
- Remote locations covered based on logistics availability
Currently, we do not ship internationally.
2. Order Processing Time
- Orders are carefully inspected, packed, and processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During peak festival seasons or special sale periods, processing may take slightly longer.
3. Estimated Delivery Time
Delivery timelines depend on your location and logistics partners:
- Haryana / Punjab / Delhi NCR: 2–4 days
- North India (UP, Rajasthan, HP, Uttarakhand): 3–6 days
- West & Central India (Maharashtra, Gujarat, MP): 4–7 days
- South & Northeast India: 5–9 days
Note: These are estimated timelines. Actual delivery may vary due to courier delays, adverse weather, festivals, or unforeseen issues.
4. Shipping Charges
- Shipping charges (if applicable) are transparently shown during checkout before payment.
- Free Shipping may apply during promotions or on orders meeting minimum purchase values.
- Cash-on-Delivery (COD) charges may apply based on courier policy and regional coverage.
5. Order Tracking
Once your order is shipped:
- You will receive an SMS, Email, or WhatsApp notification with the AWB tracking number.
- You can track your shipment online through our courier partner’s tracking link or our Track Order page.
- If you do not receive tracking details within 48 hours of dispatch, please contact us.
6. Delivery Attempts
- Courier partners will attempt delivery 2–3 times.
- If the customer is unavailable, phone is switched off, or provides an incorrect address, the order may be returned to the seller (RTO).
- Re-delivery charges may apply in such cases to resend the package.
7. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete address. Paras Cloth House is not responsible for:
- Delays due to incorrect house number, street, or pin code
- Lost packages caused by wrong recipient information
- Additional courier charges for re-shipping
Notify us immediately via WhatsApp (07400050056 / 07400050056) if you entered the wrong address during checkout.
8. Damaged, Missing, or Wrong Product Delivered
⚠️ Mandatory Parcel Opening Video Requirement
A continuous parcel unboxing video is strictly mandatory (from start to finish, without cuts or breaks) for any claim regarding physical damage, missing items, or wrong products delivered.
If your package arrives damaged or contains the wrong product:
- Record the continuous parcel opening video before breaking outer seals.
- Contact us within 48 hours with your Order ID, clear photos, and unedited video proof.
- Describe the issue clearly.
We will review your case and arrange a swift replacement or refund as per our Refund, Exchanges & Returns Policy.
9. Delays Beyond Our Control
We are not responsible for delays caused by third-party courier service issues, severe weather conditions, natural calamities, strikes, highway blockades, government restrictions, or extreme festive season load. We will actively assist you in tracking your parcel until it reaches your doorstep.
10. Contact Us for Delivery Support
For any delivery-related questions, contact:
Paras Cloth House
Chhatrawas Road, Near Narwaniya Building,
Kaithal, Haryana – 136027
Phone / WhatsApp: 07400050056 / 07400050056
Email: parasclothhouse86@gmail.com
We aim to respond to all delivery inquiries within 24–48 hours.