Welcome to Paras Cloth House (“Company”, “we”, “our”, or “us”). We operate the website: https://parasclothhouse.in/
This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or purchase products from our websites.
This Policy complies with:
- Digital Personal Data Protection Act (DPDPA), 2023
- Information Technology Act, 2000
- IT (Reasonable Security Practices and Procedures) Rules, 2011
- Applicable legal requirements in Haryana, India (Kaithal District)
By using our website, you agree to this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect personal information when you register, place an order, or contact us:
- Full Name
- Phone Number / WhatsApp Contact
- Email Address
- Billing and Shipping Address
- Order & Payment Details (Note: We do not store credit/debit card details; payments are handled by secure, RBI-authorized payment gateways)
1.2 Automatically Collected Information
When you browse our websites, we automatically collect:
- IP address
- Browser type & operating system
- Device information
- Pages visited & browsing flow
- Time spent on the website
- Cookies & tracking data
This helps us analyze performance and improve user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders promptly
- Save your address details for faster future checkout
- Provide dedicated customer support
- Send order confirmations, invoice copies, and tracking updates
- Improve website functionality and catalog recommendations
- Prevent fraudulent transactions and secure user accounts
- Send promotional offers (only if you explicitly opt-in)
We do not use your data for purposes outside what is described here.
3. Sharing of Information
We may share your information only with:
- Payment Processors: (Razorpay, Paytm, UPI gateways) to complete transactions securely.
- Courier Partners: (Delhivery, Blue Dart, DTDC, India Post) solely for product delivery.
- Technical Service Providers: (Cloud hosting, SMS/WhatsApp gateways, analytics support).
- Government Authorities: If required by Indian law, statutory order, or legal proceedings.
We never sell, rent, or trade your personal data to anyone.
4. Cookies & Tracking Technologies
We use cookies for:
- Keeping items in your bag / cart across visits
- Maintaining your login session securely
- Improving site speed, caching, and stability
- Anonymized traffic & performance analysis
You can disable cookies from your browser settings, but some website features may not function correctly.
5. Data Protection & Security
We follow reasonable security practices as per Indian law:
- 256-Bit SSL/TLS Encryption across the platform
- Secure, firewalled cloud hosting servers
- Strictly role-based and limited employee access
- Continuous security monitoring and scheduled system updates
Despite this, no online platform is 100% immune from security risks. You agree to use the websites at your own risk.
6. Data Retention
We keep your personal information:
- As long as necessary to fulfill and service your orders
- As required for accounting, tax, GST, and legal compliance
- Until you request deletion (where legally permissible under Indian law)
7. Your Rights Under Indian Law
Under the DPDPA 2023 and Indian cyber regulations, you can request:
- Access to your stored personal data
- Correction or updating of incorrect information
- Deletion of your personal data (if no legal need or pending transaction exists)
- Withdrawal of consent for marketing communications
- Information on how your data is processed and stored
To exercise these rights, please contact our Grievance Officer below.
8. Contact Details
Paras Cloth House
Chhatrawas Road, Near Narwaniya Building,
Kaithal, Haryana – 136027
Phone: 07400050056 / 07400050056
Email: parasclothhouse86@gmail.com
Website: https://parasclothhouse.in
9. Grievance Officer (As Required by IT Rules & DPDPA 2023)
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details of the Grievance Officer are:
Name: Paras Kumar
Email: parasclothhouse86@gmail.com
Phone: 07400050056 / 07400050056
Address: Chhatrawas Road, Near Narwaniya Building, Kaithal, Haryana – 136027
You may contact the Grievance Officer for any privacy-related issues. We acknowledge grievances within 48 hours and strive to resolve them within 15 working days.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised update date.
11. Consent
By using our websites, you agree to this Privacy Policy and consent to data collection and processing as described.